Consumer Reports goes too far?

Ouch! Ford put together an incredible crossover in the 2011 Ford Edge and it loses the “recommend” tag from Consumer Reports because of some controls on the MyTouch system? That should be a side note to the company to “work on” but to yank a recommend on such a strong product for something like seems over the top! You can in someways compare that to someone not wanting to buy a Consumer Reports Magazine because they didn’t like the ad on the back cover.

From the Detroit News:

Consumer Reports has pulled its much heralded “recommend” tag for the 2011 Ford Edge and Lincoln MKX in its February issue, available on newsstands today.

The influential magazine, in fact, did not recommend any of the six 2011 SUVs tested and featured in the issue. The others are the Chevrolet Tahoe and Jeep Grand Cherokee, as well as the more luxurious Porsche Cayenne and Infiniti QX56.

Pulling its recommendations for the Ford Motor Co. crossovers came down to Ford’s new telematics system, known as MyFord Touch and MyLincoln Touch, said David Champion, senior director of Consumer Reports’ Auto Test Center in East Haddam, Conn. Testers found the system unwieldy, difficult to use and requires drivers to take their eyes off the road, he said.

Read the full article.

  

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